Customized Solutions

Dove Creative offers customized staff training programs ranging from topic-specific educational seminars to complete programs.

Subject matter includes:

• Wine Fundamentals
• Advanced Wine Knowledge
• Menu And Ingredient Knowledge
• Food And Wine Pairing
• Elevating Steps Of Service
• Building Consistency In Your Service
• Growing Customer Loyalty Programs

Our Services	Your Results
Materials creation – We'll create stimulating, on-topic supplemental materials to compliment your training program including: Employee Handbooks Policy And Procedure Manuals Training Manuals Manager Policy Logs And Manuals Employee Review Worksheets Human Resources Documents	A complete set of materials supporting your training program and providing ongoing standards once training has been completed. In addition, policies are written in accordance with your state governances, limiting your legal liability and assisting your management team in making employee-related decisions.
Post-session training – We'll create follow-through programs, exams, and quizzes to assist your managers in maintaining high levels of staff performance and knowledge.	An on-going program custom designed specifically for your team and property, to arm your managers with the ammunition they need to keep your team fresh and excited.
Future-Hire Training – We'll teach your managers to train new hires in the same, consistent method as the existing team.	A full set of customized new-hire orientation manuals and training schedules, ensuring consistent professionalism among your team and a set of expectations and accountability for new hires.